Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

We want you to be completely satisfied. If you're not happy with your print, return it in its original condition for store credit. We do not issue cash or credit refunds.

To be eligible for a return, your item must be in the same condition that you received it, unframed and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@outtakegallery.com. 

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@outtakegallery.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on gift cards.